Money Back Guarantee — Your Order Is Protected

What the Guarantee Covers

Every DNP assignment help order placed with us is backed by a money back guarantee. If we deliver work that does not meet the agreed standard — and the revision process cannot bring it to that standard — you are entitled to a refund. The guarantee exists because we are confident in the quality of work our DNP-credentialed writers produce. It is not a marketing statement — it is the policy we apply when an order does not go as it should.

The guarantee covers the following situations:

Work that does not match the agreed specification: If the deliverable does not address the component, track, or scope confirmed at the time of order, we correct it or refund the order. For example, if you ordered a Chapter 3 methodology section for an AGACNP CAUTI prevention project and the work delivered covers a different topic or does not address the required statistical analysis plan content, that is a specification failure covered by the guarantee.

Work that cannot be brought to committee-ready standard after revision: If we have completed the revision process in response to specific committee or faculty feedback and the work still does not meet the documented requirements your committee or programme has stated, you are entitled to a partial or full refund depending on the scope of the shortfall. The revision process must be completed before a refund is issued — refunds are not available for first-draft submissions without a revision attempt.

Non-delivery: If we confirm an order and fail to deliver by the agreed deadline without prior notice and a revised delivery arrangement, the order qualifies for a full refund.

What the Guarantee Does Not Cover

The guarantee does not apply in the following situations:

Changes in scope after delivery: If you request substantially different content after delivery — a different PICOT topic, a different theoretical framework, a different project design — than what was agreed at the time of order, that is a new order rather than a revision covered by the guarantee.

Dissatisfaction without a documented standard: "I don't like how it reads" without a specific committee requirement or documented standard to measure against is not a qualifying basis for a refund. The guarantee applies to documented requirements — committee revision letters, faculty rubric criteria, programme formatting standards — not to subjective writing preferences.

Orders where committee feedback has not been shared: If a committee returns work and you request a refund without sharing the committee's specific feedback with us, we cannot assess whether the work failed to meet a stated standard. Share the feedback first and allow the revision process to run before a refund is considered.

Orders submitted past their revision window: Revision requests submitted more than 30 days after the original delivery date fall outside the standard revision policy. Refunds are not available for orders where the revision window has passed without a revision request being submitted.

How to Claim

To claim under the money back guarantee, contact us by WhatsApp or the contact form with the following information:

Your order reference, the specific issue with the deliverable, and the documented standard it did not meet (the committee's revision letter, faculty feedback, or programme rubric section). If the revision process has not been completed, we will begin the revision first. If the revision process has been completed and the work still does not meet the documented requirement, we will assess and process the refund within 5 to 10 business days.

Refunds are issued to the original payment method. Processing times depend on your payment provider and typically take 3 to 7 business days to appear after we initiate the refund.